WHO WE ARE

My365Health is an online platform specializing in health, wellness, natural products, healthy foods, supplements, oils, accessories, and lifestyle products designed to support healthier everyday living.

Our website provides customers with a convenient shopping experience while ensuring the safety and privacy of their personal information.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment information
  • Order history
  • Account login information

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referral sources
  • Cookies and analytics data

This information helps us improve user experience and website performance.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve website functionality
  • Send order updates and notifications
  • Personalize your shopping experience
  • Prevent fraud and unauthorized activity
  • Improve our products and services
  • Send promotional emails and offers (only if you opt in)

PAYMENT SECURITY

We work with trusted third-party payment providers to process payments securely. My365Health does not store full payment card details on our servers.

All transactions are encrypted using secure technologies to protect your personal information.

COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Provide personalized content and advertising

You may disable cookies through your browser settings, though some website features may not function properly.

THIRD-PARTY SERVICES

We may use trusted third-party services such as:

  • Payment gateways
  • Shipping providers
  • Analytics tools
  • Marketing and advertising platforms

These providers only access information necessary to perform their services and are required to protect your data.

DATA RETENTION

We retain your information only as long as necessary to:

  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes
  • Improve customer experience

You may request deletion of your personal information where legally permitted.

YOUR RIGHTS

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of your stored data

To make any request regarding your data, please contact us directly.

MARKETING COMMUNICATIONS

If you subscribe to our newsletters or promotional messages, you may receive updates about:

  • New products
  • Promotions and offers
  • Health and wellness content
  • Seasonal campaigns

You can unsubscribe at any time through the unsubscribe link or by contacting us.

DATA PROTECTION

We implement appropriate security measures to protect your personal information from:

  • Unauthorized access
  • Misuse
  • Loss
  • Disclosure
  • Alteration

While we strive to use commercially acceptable security methods, no online platform can guarantee absolute security.

EXTERNAL LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

CHANGES TO THIS PRIVACY POLICY

My365Health may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.